A priority request means you can live in your home until the next business day, but that damage will worsen if you delay repairs. Contact by a Warranty Field Manager will be made timely, after we have received your service request. If it is determined that your request is a priority, service will be initiated by the end of the next business day. The following are examples that would require attention. This list is not all inclusive and if in doubt, please don’t hesitate to call the main office at (402) 884-3202.
Note: submissions to this form will not be responded to until the next business day.
Examples of a priority request:
- You discover a PLUMBING LEAK that can be shut off at the fixture to stop the leak and does not require you to shut off the water service at your meter to avoid serious damage to your home and/or furnishings. It is the homeowner’s responsibility to contain the leak to avoid further damage until a repair can be made.
- You experience a ROOF OR WINDOW LEAK that does not cause serious damage to your home or furnishings.
- You discover missing SHINGLES or sections of SIDING on your home.
- You have a malfunction of any CIRCUIT BREAKERS.